Meet Our Certified Chevrolet Technicians in Erie
Every repair at Dave Hallman Chevrolet is handled by one of our trusted technicians, and that makes all the difference. Get to know the technicians who work in our State Street shop, learn what their certifications require, and see how they find a problem before they fix it.
Looking for service menus, specials, or hours? Visit our Chevrolet Service & Parts page or browse current service and parts specials.
What Our Certifications Actually Mean
The word "certified" is used loosely in the repair business. Here's what our team's credentials really involve, so you know exactly who is working on your vehicle.
| Credential | What it takes |
|---|---|
| GM Certified Technician | Completion of General Motors factory training courses for specific vehicle systems, with ongoing coursework as new models launch. |
| GM Master Technician | Completion of GM's full training path across every major system, from engines and transmissions to electrical and HVAC. |
| GM World Class Technician | GM's highest technician recognition, earned by a small share of GM technicians nationwide. |
| ASE Master Automobile Technician | Passing all eight ASE automotive exams (A1 to A8) plus documented hands-on experience, with retesting every five years. |
| GM EV/high-voltage training | Specialized GM training for safely servicing the battery and electric drive systems in Chevrolet EVs. |
The People Behind Your Service
Our service department is run by skilled team members who have built their careers on keeping Erie's Chevrolets on the road.
Service Leadership
Gene Friedman, Director of Fixed Operations
Gene oversees the full service, parts, and body shop operation at Dave Hallman Chevrolet.
John Huff, Service Manager
John leads the service drive and the technician team day to day.
Mark Starroci, Frank Lindstrom, and Zackery Lichniak, Assistant Service Managers
These are the people you'll meet at check-in. They explain what the technicians found in plain language and make sure no work begins until you approve it.
Our Technicians
Ed Brown, Darren McCray, and Ken Mitchell
They are the technicians who work on your vehicle in our State Street shop. They use GM factory diagnostic tools and GM Genuine Parts, and they know the Chevrolet lineup inside and out, from everyday commuters and family SUVs to pickups and EVs.
Commercial Truck Service
Businesses and fleet owners have their own dedicated team.
Greg Homan, Commercial Service Manager, and Matt Weschler, Assistant Commercial Service Manager
They lead a commercial service crew and oversee the commercial service operations.
Rich Hoehn, Robert Kulisek, Michael Boll, Shane Moore, and Tom Bedow, Commercial Service Crew
This team is focused on getting work trucks and fleet vehicles back on the job quickly.
Scheduling Support
Amanda Sonney and Alyssa Hall, Service BDC Team
They help you book appointments and answer questions before your visit.
See everyone on our team in the full staff directory.
Specialists for Every Kind of Chevy
Today's Chevrolet lineup covers everything from compact SUVs to heavy-duty work trucks and full EVs, and each one calls for different expertise. That's why our team is built around specialties, not one-size-fits-all service.
Electric Vehicles
The Equinox EV, Blazer EV, and Silverado EV run on high-voltage battery systems that require specific training, insulated tools, and GM safety procedures. Our EV-trained technicians handle diagnostics, software updates, battery health checks, and warranty repairs.
Duramax Diesel and Heavy-Duty Trucks
Erie contractors, fleets, and towing customers depend on their Silverado HD trucks for a living. Our diesel specialists know these powertrains, their emissions systems, and the demands of a truck that works every day. Businesses can learn more about our commercial work trucks and dedicated commercial service team.
Electrical and Advanced Diagnostics
Intermittent warning lights and electrical gremlins are where training shows most. Our senior technicians work through them methodically instead of replacing parts until the light goes off.
How Our Technicians Diagnose Your Vehicle
A proper repair starts with the correct diagnosis. Here's the process our team follows when you bring in a concern.
- We listen first: Your service advisor records exactly what you've noticed, when it happens, and how you drive the vehicle.
- We verify your concern: One of our technicians will confirm the problem, often with a road test, before ordering any parts.
- We use GM factory tools: Our technicians connect to GM's dealer diagnostic software to check your VIN against technical service bulletins and open recalls.
- We show you what we found: You’ll get a clear explanation and estimate, plus photos or video (if offered), and we won’t begin work until you approve it.
- We check our work: After the repair, we retest the vehicle to confirm the concern is resolved before you pick it up.
What Erie Winters Have Taught Our Team
Years of caring for cars affected by lake-effect snow and road salt give our technicians experience you won't find in a training manual. They know where salt corrosion shows up first on Chevrolet brake lines, fuel lines, and exhaust components, and they know which cold-weather symptoms point to a battery, a sensor, or something bigger. That local knowledge helps them catch problems early, before a breakdown happens on I-90 in the middle of January.
A Team That Never Stops Training
Chevrolet updates its technology every model year, so our technicians are always learning to stay on top of the latest developments. Each tech completes hours of GM training per year through online courses and hands-on classes, and we support technicians pursuing new ASE and GM certifications.
Interested in joining the team? See our technician career opportunities.
Technician FAQs
GM certification comes from General Motors factory training focused specifically on Chevrolet and other GM vehicles. ASE Master certification is a national credential earned by passing eight automotive exams and documenting hands-on experience. Many of our technicians hold both, so you get brand-specific training backed by an independent national standard.
Yes. Our EV-trained technicians have completed GM's high-voltage training and use the insulated tools and safety procedures required to service the Equinox EV, Blazer EV, and Silverado EV, including diagnostics, software updates, and warranty repairs.
Yes. Our diesel specialists service Duramax-powered Silverado HD trucks, including engine, emissions, and transmission work, for individual owners and commercial fleets across the Erie area.
Yes. Let your service advisor know when you schedule or check in, and we'll do our best to assign your vehicle to that technician.
Our technicians complete ongoing GM training through online courses and hands-on classes every year, so they're prepared for each new model year's engines, electronics, and driver assistance systems.
Your service advisor walks you through the technician's findings and gives you a clear estimate before any work begins. Nothing is repaired without your approval.
Put Our Certified Team to Work on Your Chevy
When you want your vehicle in the hands of trained, experienced technicians, schedule service online, visit us at 1925 State Street in Erie, or call our service desk at 814-746-4309.